Terms of service

1. Acceptance of terms

By accessing and using the website of Glacier Byte Technology LLC (“Company,” “we,” “our,” or “us”), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and others who access or use our services.

2. Description of services

Glacier Byte Technology provides professional cybersecurity services, including but not limited to:

• RMF lifecycle and ATO support
• Continuous monitoring and ATO sustainment
• Compliance documentation
• Security assessments
• Infrastructure hardening and STIG implementation
• Air-gapped SIEM implementation using Splunk or the Elastic Stack
• Secure AI and systems integration
• On-premises cybersecurity software and product evaluations

3. Use of website

3.1 Permitted use

You may use our website for lawful purposes only and in accordance with these Terms. You agree not to use our website:

• In any way that violates applicable federal, state, or local laws
• To transmit any malicious code, viruses, or harmful materials
• To attempt unauthorized access to our systems or networks
• To interfere with or disrupt the website or servers
• To impersonate any person or entity
• To collect or harvest information about other users

3.2 Security

You are prohibited from violating or attempting to violate the security of our website. Any such violations may result in civil or criminal liability and will be investigated in cooperation with law enforcement authorities.

4. Intellectual property rights

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by Glacier Byte Technology LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

5. Service agreements

Professional cybersecurity services provided by Glacier Byte Technology are governed by separate written agreements. These Terms of Service apply only to the use of our website and general information provided through it. Specific service engagements require:

• Signed contract or statement of work (SOW)
• Mutual non-disclosure agreement (NDA) where applicable
• Compliance with federal acquisition regulations (FAR) for government contracts
• Adherence to Defense Federal Acquisition Regulation Supplement (DFARS) when applicable
• Required security clearances and background investigations

6. Disclaimer of warranties

YOUR USE OF OUR WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• The implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that the website will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected

Information provided on our website is for general informational purposes only and should not be relied upon as professional advice without consultation.

7. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GLACIER BYTE TECHNOLOGY LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

8. Indemnification

You agree to defend, indemnify, and hold harmless Glacier Byte Technology LLC and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website.

9. Governing law and jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Montana, United States, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of or related to these Terms of Service or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Montana, in each case located in Lewis and Clark County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

10. Government contract clauses

When incorporated into an applicable federal contract, additional terms and conditions may apply, including:

• FAR 52.204-21 - Basic Safeguarding of Covered Contractor Information Systems
• DFARS 252.204-7012 - Safeguarding Covered Defense Information and Cyber Incident Reporting
• Compliance with NIST SP 800-171 - Protecting Controlled Unclassified Information
• Security clearance requirements as specified in contract documents
• Reporting obligations for cybersecurity incidents

11. Links to third-party websites

Our website may contain links to third-party websites or services that are not owned or controlled by Glacier Byte Technology. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content, goods, or services available through third-party websites or services.

12. Termination

We may restrict abusive or automated access when reasonably necessary to protect the website, its forms, or other visitors. Provisions that by their nature should survive continue to apply, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Material changes will be indicated by updating the “Last Updated” date at the top of this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

15. Entire agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Glacier Byte Technology concerning your use of the website and supersede all prior or contemporaneous communications and proposals.

16. Contact information

Questions or concerns about these Terms of Service should be directed to: